|
|
Techhead
Interactive Managed Services |
|
|
|
|
|
|
|
|
For Small to Medium
Enterprise |
For Enterprise and Global
clients |
|
|
|
|
|
|
| |
 |
Is your core business
outside of the IT and telecommunications industry? |
|
Is your IT
department under resourced? |
|
| |
|
Do you want to spend more time focused on building your business and
|
|
Lacking
expertise in a particular area? |
|
| |
|
forget about fixing
your own computer problems? |
|
In need of
support during a large project rollout? |
|
| |
|
|
|
| |
If so then
Techhead Interactive Managed Services could be exactly what you are
looking for. |
|
| |
|
|
|
| |
Techhead Interactive are
committed to helping your business reach it's goals by ultising the most
reliable and effective information and communication technology
solutions, allowing you to focus on your core business activity. The
technical team at Techhead Interactive area available to provide a broad
spectrum of telephone remote access and onsite support for equipment
ranging from mobile device through to complete ICT infrastructure. |
|
|
|
|
|
|
|
|
Technical Support Categories |
Vendor certifications |
|
|
|
|
Mobile phones |
|
HP |
|
|
|
|
PDA devices |
|
Toshiba |
|
|
|
|
BlackBerry |
|
Lenovo |
|
|
|
|
Mobile data
cards |
|
Acer |
|
|
|
|
Desktop &
laptop computers |
|
Microsoft |
|
|
|
|
IP telephony |
|
Trend Micro |
|
|
|
|
Peripherals |
|
Cisco |
|
|
|
|
Internet
connectivity |
|
Netgear |
|
|
|
|
Server
infrastructure |
|
Avaya |
|
|
|
|
Network
infrastructure |
|
LG |
|
|
|
|
Data
protection & backup |
|
|
|
|
|
|
Disaster
recovery |
|
|
|
|
|
|
|
|
|
|
Additional Services |
|
|
|
|
|
|
|
|
|
Desktop & Notebook Imaging
Wan t
to save time and hassles with the deployment of new desktop or
notebook computers in your business? Techhead Interactive can
assist you with the development of a Standard Operating
Environment image (SOE). The image can be installed on hardware
prior to arrival at your office, so you can simply plug it in
and get on with your business. The service is available from
$20.00 per image with a minimum order of 10 machines. |
|
|
Consultative
Services
A ssistance
with network design and system specification for use as the basis of
tender or RFQ can be provided by the Techhead Interactive team. This
service covers all aspects of information and communication technology.
If Techhead Interactive are invited to respond to the tender or RFQ and
are successful winning the business, then the service fee is waived or
credited against the purchase. This service is provided at $129.00 per
hour. |
|
|
|
|
|
|
|
|
|
Project
Work
Are you
looking for assistance with upgrading your server or network
infrastructure? Techhead Interactive is able to identify new
hardware and software required, time frame for change-over, the
implementation schedule and services work required. From these
activities a fee will be calculated for the fixed duration of
the project, regardless of what technical issues arise. |
|
|
Office
Relocation
Changing
offices, even changing around your current office can be a logistical
nightmare. Let the Techhead Interactive team take care of the
co-ordination of removalists, computer and cable technicians, and
telecommunication providers. We will identify your requirements and
ensure they are met, allowing you to focus on your business during time
of change. |
|
|
|
|
|
|
|
|
Technology
Assessment
Utilising
technology and business assessment tools based on global best practices,
Techhead Interactive can conduct Business Technology Assessments (BTA)
for any small to medium business. Covering both the business planning
and technology requirements for a successful business, the BTA is a
comprehensive 3-4 hour deep dive into your business and it’s existing
systems. Upon completion, an independent report is furnished with our
recommendation for any necessary improvements. This report can then be
used for obtaining quotes for the improvements. Technology assessments
start from $645.00 for a network of 5 users or less. |
|
|
|
|
|